Lead Services Specialist - On Site Services

Job Description Summary

Field Service Engineer with responsibility for installing, commissioning, troubleshooting, and supporting industrial control systems for Oil & Gas, Power Generation, and process industries. Leads site activities including startup, testing, loop checks, and customer training while ensuring safe and reliable operation of rotating equipment and associated controls. Requires 5+ years of field experience, strong knowledge of PLC/HMI systems, instrumentation, and machinery controls, excellent customer-facing skills, and willingness to travel extensively.

Job Description

Job Description

Essential Responsibilities:

• Install and commission Software & Controls Solutions hardware and software in a wide variety of machine types encountered in the Oil & Gas, Power Generation, Fertilizers, and other process industries
• Troubleshoot existing Software & Controls Solutions hardware and software installations on-site.
• Prepare field services jobs and interventions with the project managers
• Attend pre-outages meetings with customers
• Provide technical assistance to customers on site as needed
• Provide training to customer employees as needed
• Supervise mechanical and electrical sub-contractors, and instrumentation de-installation / reinstallation
• Supervise cable laying, meggering and connection
• Lead and execute loop check and commissioning phase performing the functional tests.
• Support ITO during quotation phase
• Lead Continuous improvements, providing feedbacks to other functions and Quality (LL/BP)
• Lead and create change order opportunities during site execution
• Support Services Managers and PM on job preparation and scheduling
• Lead and execute unit start-up and performance tests ensuring proper and safe operation of the machine by evaluating the running parameters and troubleshoot control system problem as they arise
• Maintain accurate timesheets and acquire customer's signature on timesheets before leaving the job site
• Write accurate and detailed reports after completion of each job
• Maintain a working and operational knowledge of all Software & Controls Solutions hardware and software
• Assess and monitor site safety during job execution
• Conduct internal and external training
• Communicate professionally with customer and other team members
• Understand T&C (Terms and Conditions) commitments
• Timely and accurately input hours, expenses, timesheets in internal systems

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Qualifications/Requirements:

• 4- or 5- year college degree in Electrical / Electronic/ Mechanic/IT Engineering,  or Technical High School
• >5 years related work experience in Oil & Gas and Power Plant industry field activities
• Excellent written and oral communication skills, to convey technical concepts to business and technical personnel
• Electrical and mechanical troubleshooting skills,  "hands-on approach"
• Experience with Woodward Control Systems and Aeroderivative Gas Turbines (e.g. LM2500, LM6000) will be considered a strong advantage.
• Strong knowledge in rotating equipment control philosophy (Gas Turbine, Steam Turbine, Centrifugal Compressor, Reciprocate Compressor) and their auxiliaries
• Strong knowledge in field devices, instruments and actuators (servo-valves, thermo elements, transmitters etc).
• Familiar with PLC & HMI installation
• Knowledge of Switches configuration, Virtual Machine Navigation, Domain Controllers will be considered a strong advantage.
• Ability to handle special tools like pressure pump, multi-meter, frequency generator, oscilloscope and field generator
•  Ability to understand and implement technical drawings (wiring diagram, P&ID, General Arrangement, etc).
• Ability to work under pressure
• Willing to travel, in country and worldwide, and to work over-time
• Knowledge of machinery protection and management systems
• Fluent English
• Valid driver's license and passport (or able to obtain a passport).
• Strong computer skills using MS Office software

Desired Characteristics:

• Offshore Experience and certifications
• MKVIe Control Systems knowledge
• Excellent interpersonal skills
• Customer-focused mindset with proven ability to respond quickly to customer needs
• Self-motivated

Additional Information

Relocation Assistance Provided: No

#LI-Remote - This is a remote position