Education Support Coordinator I / Education Program Coordinator

Position Summary 

 

The Education Support Coordinator I (ESC I) leads and supports Brightlane Learning programming at school sites by managing student academic support, supervising on-site operations, and collaborating with school staff, volunteers, and families.

This entry level, part-time, hourly position is ideal for professionals with a background in education and/or social service settings who are comfortable working independently and adapting to the unique dynamics of a school-based environment.

The ESC I role balances hands-on tutoring with strategic support and is central to delivering consistent, high-quality student outcomes. 

 

Schedule

Up to 20 hours/week

Duties and Responsibilities 

Program Coordination & Academic Support 

• Oversee Brightlane Learning programming at the assigned school site(s), including managing intake, supporting tutoring sessions, and individualized academic support for students. 

• Create and manage Personalized Learning Plans for students based on individual needs, grades, and data, ensuring each student has tailored academic support. 

• Deliver tutoring and academic enrichment aligned with Personalized Learning Plans. 

• Monitor and evaluate the effectiveness of tutoring sessions and adjust as needed to ensure student progress aligns with educational goals. 

 

School Collaboration & Family Engagement 

• Maintain consistent communication with families to support academic progress and school engagement. 

• Participate in or facilitate school or service provider meetings related to student needs, when appropriate. 

• Establish and maintain communication with teachers and school staff to support academic achievement and provide regular updates on student progress and program changes. 

 

Volunteer Tutor Support 

• Serve as the primary point of contact for tutors at assigned sites; communicate tutoring schedules, support needs, and session adjustments (with Direct Leader support, as needed). 

• Provide tutors with updates on student learning goals and strategies 

• Provide daily support to volunteer tutors, including assisting with homework or classwork, guiding supplemental activities, and ensuring a productive environment for tutoring. 

• Promote Brightlane Learning events and initiatives to tutors, encouraging their participation and engagement with the organization's mission. 

• Contribute to tutor retention by offering encouragement, sharing feedback with program staff, and promoting a positive tutoring environment. 

• Conduct volunteer orientations, assign tutoring responsibilities, and offer feedback to promote tutor engagement. 

• Proactively address tutoring challenges, conflicts, or needs to maintain a safe and effective learning environment. 

 

Administration & Data Management 

• Maintain accurate and timely student, tutor, and program data in designated systems to support reporting, impact evaluation, and the identification of student progress and success stories. 

• Maintain site materials such as emergency plans, first aid kits, cleaning supplies, curriculum kits, and other necessary items to ensure a well-stocked, safe, and productive tutoring environment. 

• Monitor program effectiveness through surveys or assessments and share feedback with program leaders. 

 

Organizational Engagement 

• Attend required meetings and special events, including fundraising events, tutor workshops, and staff meetings, to maintain alignment with Brightlane Learning’s overall goals. 

• Contribute to staff development by sharing knowledge and experiences during team meetings and training sessions. 

• Collaborate with other Education Support Coordinators when necessary to ensure seamless program delivery across multiple sites. 
• Actively contribute
  ideas, feedback, and support to peers during cross-site collaboration or team-based planning efforts. 

 

Additional Education/Knowledge/Skills Requirements
 

• High school diploma or GED required; associate or bachelor’s degree in education, social work, youth development, or a related field strongly preferred. 
• At least 1 year of experience working with youth and/or families in educational or community-based settings. 

• Familiarity with trauma-informed practices and barriers faced by families experiencing housing instability.
  Demonstrated ability to manage small groups and one-on-one learning sessions.