Cinch - Customer Success Manager
- Utah
- onsite
- Full time
Posted
Free to apply. You’ll finish on the employer’s own site.
CSM
Cinch.io — a high-growth, venture-backed SaaS company in the MarTech space. They’re scaling quickly and looking for someone hungry, eager to grow, and excited to make a real impact in a fast-paced, startup environment.If you're energized by owning customer relationships, love helping users get real value from a platform, and thrive in an early-stage, high-velocity team, this could be a great fit.In this role, you’ll:Own the post-sale customer journey — onboarding, adoption, renewals, and expansionWork directly with marketers and business leaders to drive measurable resultsCollaborate cross-functionally with product, sales, and marketing to champion customer needsHelp shape and scale CS processes and best practices from the ground upBe a trusted advisor and advocate for your customers' long-term successWhat makes this opportunity unique:A product clients actually want, with clear ROI and growing demandA collaborative, startup culture that rewards initiative, scrappiness, and creativityA chance to be part of a small but mighty team during a high-growth phaseReal career growth opportunities as the company continues to scaleWho we’re looking for:2–4+ years in Customer Success, Account Management, or related roles in B2B SaaSStrong relationship builder who’s proactive and solutions-orientedExperience working with marketing, digital, or data-focused users is a plusA self-starter who’s energized by a fast-paced, evolving environment
Cinch.io — a high-growth, venture-backed SaaS company in the MarTech space. They’re scaling quickly and looking for someone hungry, eager to grow, and excited to make a real impact in a fast-paced, startup environment.If you're energized by owning customer relationships, love helping users get real value from a platform, and thrive in an early-stage, high-velocity team, this could be a great fit.In this role, you’ll:Own the post-sale customer journey — onboarding, adoption, renewals, and expansionWork directly with marketers and business leaders to drive measurable resultsCollaborate cross-functionally with product, sales, and marketing to champion customer needsHelp shape and scale CS processes and best practices from the ground upBe a trusted advisor and advocate for your customers' long-term successWhat makes this opportunity unique:A product clients actually want, with clear ROI and growing demandA collaborative, startup culture that rewards initiative, scrappiness, and creativityA chance to be part of a small but mighty team during a high-growth phaseReal career growth opportunities as the company continues to scaleWho we’re looking for:2–4+ years in Customer Success, Account Management, or related roles in B2B SaaSStrong relationship builder who’s proactive and solutions-orientedExperience working with marketing, digital, or data-focused users is a plusA self-starter who’s energized by a fast-paced, evolving environment
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