Bilingual (English-Spanish) HR Generalist

Human Resources Generalist

Industry: Healthcare / Autism & Developmental Services
Location: Walnut Creek, California (100% On-Site)
Schedule: Monday–Friday, 9:00 AM–6:00 PM, with occasional Saturday availability as needed based on business needs.

About Us

Behavior Treatment & Analysis (BTA) is a provider of high-quality Applied Behavior Analysis (ABA) therapy services for children with autism and other developmental disabilities. We are committed to supporting families, empowering our employees, and fostering a positive, inclusive, and mission-driven work environment.

As we continue to grow, we are seeking a Human Resources Generalist to support daily HR operations, promote a positive employee experience, and ensure consistent and compliant HR practices across the organization.

Position Summary

The Human Resources Generalist supports the day-to-day execution of HR functions, including employee relations, onboarding and offboarding, compliance, payroll support, employee documentation, and general HR administration.

This role works closely with the HR Lead and department leadership to execute HR processes, support employees throughout the employee lifecycle, maintain accurate records, and ensure adherence to company policies and applicable California employment laws.

This is a hands-on, operational role that requires strong organizational skills, attention to detail, confidentiality, and the ability to manage multiple priorities. The position focuses on execution and employee support rather than strategic HR leadership.

Key Responsibilities

1. HR Operations & Administration

• Support daily HR operations and ensure timely execution of HR processes.
• Maintain accurate, complete, and up-to-date physical and digital employee files.
• Create, organize, and update departmental and company-wide files and documentation.
• Ensure data accuracy and consistency across HRIS systems and internal records.
• Assist in implementing HR policies, procedures, and internal guidelines.
• Execute employee lifecycle and job status changes, including promotions, employee retention processes, transfers, position changes, and terminations.
• Execute and support employee time-off requests and maintain accurate documentation.
• Provide general administrative support to the HR department.

2. Employee Relations

• Serve as a point of contact for employee questions regarding HR policies, procedures, and workplace matters.
• Execute and support the handling of employee complaints, reports, and investigations, ensuring proper documentation, follow-up, and escalation when necessary.
• Assist with disciplinary actions, corrective measures, and employee relations matters in coordination with the HR Lead.
• Issue employment verification letters and salary verification letters.
• Support employees with repayment-related inquiries and questions regarding W-2 forms.
• Support employees with job-protected leaves and workplace injury matters, coordinating the appropriate documentation and communication.
• Maintain confidentiality and ensure sensitive employee matters are handled professionally and consistently.

3. Compliance & Documentation

• Support compliance with company policies and applicable federal and California employment laws.
• Maintain and track required certifications, background checks, employee credentials, and other employment documentation.
• Support compliance with meal and rest break requirements and other wage and hour regulations.
• Assist with internal audits and ensure accurate and complete documentation is available.
• Maintain organized records related to employee relations, investigations, leaves, and employment changes.

4. Payroll & Workforce Support

• Support payroll processes by reviewing timekeeping records and ensuring employee information is accurate.
• Respond to and support employee payroll inquiries, including questions regarding pay statements, deductions, and other payroll-related matters.
• Coordinate employee status changes, leave tracking, and updates within HR systems.
• Execute and support employee time-off requests, ensuring appropriate tracking and documentation.
• Coordinate offboarding processes, including required documentation, employee status updates, and system changes.
• Assist with payroll-related compliance, including meal and rest break tracking.

5. Employee Engagement & People & Culture

• Execute and support People & Culture initiatives that promote employee engagement, recognition, retention, and a positive workplace environment.
• Assist in coordinating employee trainings, meetings, and internal HR communications.
• Support initiatives that strengthen workplace culture and employee satisfaction.
• Collaborate with other departments to support employee-related activities and organizational initiatives.

6. Recruitment & Organizational Support

• Support recruitment initiatives and represent BTA at job fairs, recruitment events, and employment expos when needed.
• Assist with employment-related documentation and coordination with internal departments.
• Provide general HR support to employees, managers, and leadership as needed.

Schedule & Availability Requirements

• Full-time, on-site position based at our Walnut Creek center.
• Regular schedule: Monday through Friday, 9:00 AM–6:00 PM.
• Occasional Saturday availability is required based on business needs.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field preferred.
• 2–3 years of experience in Human Resources or an administrative support role.
• Working knowledge of HR practices and applicable employment laws, particularly California labor regulations.
• Bilingual English/Spanish fluency required.
• Experience supporting employee relations, onboarding, offboarding, payroll, and HR administration.
• Familiarity with HRIS systems preferred.
• Strong organizational, communication, and interpersonal skills.
• Ability to handle sensitive and confidential information with discretion.
• Strong attention to detail, follow-through, and problem-solving skills.
• Ability to manage multiple responsibilities and meet deadlines in a fast-paced environment.
• Ability to work collaboratively with employees, management, and cross-functional teams.

What We Are Looking For

We are looking for a proactive, organized, and employee-oriented HR professional who enjoys hands-on HR operations and takes ownership of responsibilities from beginning to completion. The ideal candidate is comfortable handling sensitive employee matters, navigating California employment requirements, supporting different departments, and contributing to a positive workplace culture.