Used Car Sales Manager - Crayford Ford

Ready to take the wheel of a high-performing sales team?

Are you an ambitious, driven and customer-focused automotive sales professional ready to make your mark?

We’re looking for an energetic and commercially minded Used Car Sales Manager to join our team in Crayford. This is your opportunity to take the lead in a busy, fast-paced used car department, drive sales performance and build a team that consistently delivers outstanding results.

If you’re passionate about developing people, spotting opportunities and creating exceptional customer experiences, this could be the perfect next step in your career.

You’ll have the opportunity to make a real difference — not just to sales figures, but to the people you lead, the customers you serve and the overall success of the business.

What you’ll be doing

As Used Car Sales Manager, you’ll lead from the front, setting the standard for performance, teamwork and customer service. You’ll create an environment where people feel motivated to succeed, opportunities are maximised and great results are recognised.

Your responsibilities will include:

• Leading and developing your team - coaching, motivating and supporting individuals to achieve their full potential and deliver outstanding results.

• Driving sales performance - taking ownership of departmental targets, managing performance effectively and celebrating success.

• Building a winning team - identifying talent, recruiting the right people and creating a positive, high-performing sales culture.

• Putting customers first - championing customer satisfaction and ensuring every customer receives an exceptional experience from start to finish.

• Maximising commercial opportunities - planning and delivering effective sales events, campaigns and initiatives that drive results.

• Understanding your market - using customer insight and local market trends to develop relevant, targeted and commercially successful campaigns.

• Working collaboratively - partnering with other departments to maintain an accurate, effective customer database and support the wider business.

• Turning insight into action - analysing commercial data, identifying opportunities and challenges, and taking proactive steps to drive sustainable growth.
  

What we’re looking for

We’re looking for someone who knows how to bring out the best in people, turn opportunities into results and put the customer at the heart of every decision.

You’ll ideally have:

• Proven automotive management experience in a similar role within a branded car dealership - essential.

• A strong track record of motivating, coaching and developing people, building positive relationships and creating a genuine team spirit.

• The energy, enthusiasm and passion to deliver exceptional customer experiences and consistently high standards.

• A hands-on approach to leadership, with the ability to set clear expectations and ensure the right processes and behaviours are embedded across the department.

• Strong commercial awareness and the confidence to analyse data, identify trends and translate insights into effective action.

• A proactive, solutions-focused mindset, with the ability to anticipate challenges, recognise opportunities and act decisively.

• A genuine drive to succeed, grow the business and help the people around you succeed too.

Above all, you’ll be someone who leads by example, takes ownership and thrives on seeing both their team and their business perform at their best.

Why join us?

This is more than an opportunity to manage a used car department — it’s your chance to make it your own.

At Allen Motor Group, you’ll have the opportunity to lead and develop a sales team, influence commercial performance and play a key role in delivering an outstanding customer experience.

Whether you’re looking to build on your existing management experience or take the next step in your automotive career, this is an opportunity to put your leadership skills to work, make a tangible impact and help drive the continued success of a busy sales operation.

You’ll also benefit from a range of great benefits, including:

• 30 days’ holiday, including bank holidays, with additional holiday entitlement that increases with length of service.

• Fantastic discounts on MOTs, servicing and parts.

• Life assurance from day one, giving you and your loved ones added peace of mind.

Ready for your next career move?

If you’re an experienced automotive sales manager who knows how to inspire a team, drive commercial success and deliver an exceptional customer experience, we’d love to hear from you.

Take the next step in your career and bring your ambition, experience and leadership to Allen Motor Group.

At Allen Motor Group, we drive an inclusive workplace, respecting and encouraging applications from every background. Join our team, where every person matters.