Forward Deployed Engineer

About the Role

Join a customer-facing engineering team building production-grade AI systems for enterprise IT workflows. You will work directly with customers on complex deployments while contributing reusable capabilities to an AI automation platform.

What You'll Do

• Architect and build scalable, durable systems for customer pilots, translating complex requirements into production implementations.

• Develop and maintain backend services, APIs, and integrations that extend an AI agent platform.

• Build secure, reliable integrations with external systems, emphasizing observability and maintainability.

• Turn customer needs and edge cases into reusable product capabilities.

• Own deployments from initial architecture through launch, scaling, and ongoing optimization.

• Partner with customers and internal teams to solve high-impact problems and deliver solutions quickly.

• Help establish the practices and direction of a growing deployment engineering function.

What We're Looking For

• At least 2 years of software engineering experience, with strong backend engineering fundamentals and experience shipping production systems.

• Experience building APIs and integrations with third-party or enterprise systems.

• Customer-facing engineering experience in implementations, pilots, solutions engineering, or similar work, or a clear interest in moving into this kind of role.

• Strong communication skills with both technical and business stakeholders.

• Ability to work independently and adapt in fast-moving, ambiguous environments, ideally including startup or 0-to-1 settings.

• Exposure to AI or LLM systems, agent-based architectures, or automation platforms is a plus.

• A degree in computer science, engineering, mathematics, or physics, or equivalent technical experience.

• Must be authorized to work in the United States without visa sponsorship.

Compensation & Benefits

Base salary range: $200,000 to $325,000 annually. Visa sponsorship is not available.

Location

On-site in San Francisco, California.