Remote Payment Operations Associate

Remote Payment Operations Associate

Job Type: Full Time
Work Arrangement: Fully Remote
Experience Level: 2+ Years
Department: Finance and Administration
Organization: Foundation for African Medicine and Education (FAME)

SUMMARY

The Foundation for African Medicine and Education (FAME) is seeking a qualified Payment Operations Associate to support daily payment processing, financial administration, transaction montoring, and payment documentation in a fully remote environment.

This position is responsible for ensuring accurate and timely processing of payment requests, reviewing financial records, verifying transaction details, resolving payment discrepancies, and maintaining organized documentation. The successful candidate will collaborate with internal teams, vendors, and relevant stakeholders to support efficient payment operations and financial accountabiity.

The ideal candidate has at least two years of experience in payment processing, accounts payable, financial administration, or operations support. Strong attention to detail, confidentiality, organizational skills, and the ability to work independently are essential.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Process payment requests, invoices, reimbursements, and authorized financial transactions.
• Review and verify payment information, supporting documents, and required approvals.
• Maintain accurate payment records, transaction logs, and financial documentation.
• Monitor pending payments and follow up on delayed or unsuccessful transactions.
• Investigate payment discrepancis and coordinate appropriate resolutions.
• Assist with accounts payable, payment reconciliation, and routine financial reporting.
• Respond to payment inquiries from vendors, employees, and internal departments.
• Ensure payment activities comply with organizational policies and approval procedures.
• Maintain confidentiality and protect sensitive financial information.
• Prepare payment summaries and operational reports for management.
• Identify opportunities to improve payment accuracy and operational efficiency.

KNOWLEDGE AND EXPERIENCE REQUIRED:

• Minimum of two years of relevant professional experience in payment operations, accounts payable, finance administration, or a related field.
• Knowledge of payment processing procedures and financial recordkeping.
• Understanding of invoice verification and transaction reconciliation.
• Familiarity with accounting software, financial systems, and electronic payment platforms.
• Basic knowledge of financial controls and documentation requirements.
• High school diploma or equivalent required. Additional education in finance, accounting, or business administration is preferred.

SKILLS REQUIRED:

• Strong numerical accuracy and attention to detail.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Excel, Word, and digital office applications.
• Effective organizational and time management skills.
• Ability to identify and resolve routine payment issues.
• Ability to manage multiple assignments and meet deadlines.
• Confidence working independently in a fully remote environment.

BONUS POINTS

• Previous experience in a nonprofit organization.
• Experience supporting international payment operations.
• Familiarity with electronic fund transfers and multiple payment channels.
• Experience assisting with financial audits and compliance documentation.
• Relevant professional training or certifcation in finance or accounting.

BEHAVIORS REQUIRED:

• Demonstrates honesty, integrity, and accountability.
• Handles confidential information with discretion.
• Takes ownership of responsibilities and completes tasks reliably.
• Communicates professionally and works collaboratively.
• Demonstrates initiative, adaptability, and sound judgment.
• Maintains accuracy and professionalism when working under pressure.

PHYSICAL DEMANDS:

This fully remote position requires regular computer use, reviewing digital documents, communicating through online platforms, and performing administrative tasks. Reasonable accommodations will be provided in accordance with applicable laws.

BENEFITS

FAME is committed to providing a supportive professional environment that promotes employee well being, career development, and financial security.

Eligible employees may receive:

• Health insurance.
• Retirement savings benefits.
• Access to a 401k retirement plan, subject to plan eligibility and applicable terms.
• Paid time off and desgnated paid leave.
• Fully remote work arrangements.
• Professional development and learning opportunities.
• A collaborative and mission driven working environment.

EQUAL EMPLOYMENT OPPORTUNITY

The Foundation for African Medicine and Education (FAME) is an equal opportunity employer. Employment decisions are based on qualifications, experience, merit, and organizational needs, in accordance with applicable employment laws.