BELL PERSON

BELL PERSON

Job Summary: The bell person is responsible for providing personalized guest services by providing luggage services between the lobby and guestroom.

Responsibilities:

• Performing light housekeeping services in the lobby, entry areas and its surrounding to an acceptable standard
• Transporting guest luggage to and from guestrooms
• Familiarizing guests with the hotel's facilities and services, safety features, as well as the guestroom and any in-room amenities
• Providing information on hotel services and facilities
• Delivering mail, packages, messages, and special amenities to guestrooms
• Assisting with the check-in process and check-out process if necessary
• Anticipating guest needs and provide quality service
• Meeting and greeting guests

Qualifications:

• High School Graduate
• Excellent Customer Service Skills
• Ability to communicate clearly both verbally and orally