Database Marketing Project Coordinator-H

We’re looking for a detail-oriented Marketing Project Coordinator to support our Database Marketing, Advertising, and Design teams. This role ensures smooth execution of marketing projects, maintains accurate documentation, and helps deliver high-quality creative assets that align with brand standards.

Responsibilities

• Maintain department training and procedure manuals (excluding job-specific training). 

• Coordinate responses to guest inquiries and interdepartmental requests. 

• Investigate patron database accounts and update records for restricted patrons. 

• Prepare and manage purchase and capital requisitions. 

• Provide administrative and project support to Database Marketing, Advertising, and Design teams. 

• Assist with direct mail and digital marketing tasks, including automated emails, batch redemptions, and offer setups. 

• Proof all marketing materials (direct mail, emails, ads, artwork) for accuracy and brand consistency. 

• Track and update project timelines in the Production Schedule; communicate status to manager. 

• Collaborate with internal departments and external vendors (PR, advertising agency, print, and others) to ensure smooth project execution and alignment with brand standards.

• Recommend process improvements to enhance accuracy, speed, and accountability. 

• Maintain confidentiality of sensitive data and adhere to company policies. 

• Deliver exceptional guest service and support company service standards.

• Acts as a role model to other employees.  Always presents self as a credit to Harrah’s and encourages others to do the same.

• Responsible for other general and administrative tasks, as assigned by Direct Mail and Advertising Manager.

Qualifications

• Associate’s degree in marketing, Communications, or related field (or equivalent experience). 

• 1–2 years of experience in marketing coordination or administrative support. 

• Strong written and verbal communication skills. 

• Detail-oriented with excellent organizational abilities. 

• Proficient in Microsoft Office Suite; experience with project management tools preferred. 

• Ability to manage multiple projects and meet deadlines. 

• Familiarity with marketing processes and creative workflows.

• Project coordination and time management. 

• Proofreading and quality assurance. 

• Strong interpersonal and collaboration skills. 

• Problem-solving and process improvement mindset.

• Ability to communicate effectively via phone and email in a fast-paced environment. 

• Respond promptly to visual and auditory cues. 

• Provide courteous, professional guest interactions and maintain a positive attitude. 

• Collaborate effectively with team members and work independently when needed. 

• Comfortable with extended periods of standing and walking; reasonable accommodations available. 

• Proficient in English for communication and documentation. 

• Ability to remain calm and make sound decisions under pressure. 

• Comfortable working in environments with noise and where smoking is permitted. 

• Flexible schedule availability, including evenings, weekends, and holidays. 

• Ability to observe and recall details accurately for reporting purposes. 

• Role may involve working both indoors and outdoors.

• We operate in a 24/7 environment that continuously operates year-round and that is driven by the needs of our customers and guests. The nature of this role requires working a non-traditional schedule to successfully execute activities and programs and create a world-class experience for our guests.