Dealers

This role is responsible for providing exceptional gaming experience by conducting assigned table games in a professional, accurate, efficient, and courteous manner. This position ensures compliance with all company policies, internal controls, gaming regulations, and departmental procedures while maintaining the highest standards of guest service and game integrity. 

Responsibilities

• Conduct assigned table games, including Blackjack, Roulette, Craps, and other authorized games, in accordance with established rules and procedures. 
• Provide friendly, professional, and engaging guest service while maintaining a positive gaming atmosphere.
• Accurately handle gaming chips, cards, dice, and other gaming equipment. 
• Calculate and pay winning wagers accurately while collecting losing wagers in accordance with game procedures. 
• Maintain proper game pace while ensuring accuracy, fairness, and guest satisfaction. 
• Verify appropriate buy-ins, exchanges, and payouts while maintaining accurate chip inventory. 
• Maintain game security and integrity by monitoring wages, player activity, and gaming equipment. 

Qualifications

• Basic mathematical skills, including the ability to quickly and accurately calculate wages and payouts. 
• Strong communication, interpersonal, and customer service skills. 
• Ability to remain professional and composed in a fast-paced gaming environment. 
• Ability to recognize and appropriately report unusual or suspicious gaming activity. 
• Excellent hand-eye coordination and manual dexterity. 
• Strong attention to detail and observational skills.
• Ability to multitask while maintaining game security and guest engagement. 
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
• Commitment to confidentiality, integrity, and responsible gaming practices. 
• Ability to stand for extended periods while dealing assigned games.
• Frequent use of hands, wrists, and fingers for handling cards, chips, dice, and gaming equipment. 
• Ability to reach, bend, and perform repetitive movements throughout the assigned shift.